At TMN Locksmiths we take our job seriously and always work to offer a first rate service for every single customer. This is what has made us one of the top locksmiths Northampton has. However, we are sad to say some other people in our industry don’t offer the same high standards. In fact, there has been an alarming increase in the number of rogues.
A new scam
The Master Locksmiths Association (MLA) has been receiving lots of complaints about rogue locksmiths since the first lockdown last year. Many of these people have been complaining about over-charging and poor quality work.
There seems to be a new scam that is very popular now with unscrupulous people claiming to be locksmiths. They quote very low fees for changing locks but then arrive, do the work and present a bill that is much, much higher. Many then bully and intimidate the customer into paying. In some cases they even withhold keys until they receive payment.
What to look out for
The MLA is warning people to be extra cautious when they want to hire a locksmith. The rogues know that people are in a vulnerable situation, especially when they are locked out. As a result they may not have time to look too closely at who they are hiring. This means they run the risk of it being someone who is not a true professional who will try to take advantage of them.
Even in emergency situations it is important to look for a few key things that show you are dealing with a professional. For example, you should make sure they can identify themselves and show their experience. In addition, you should make sure the locksmith has insurance. As some of the top locksmiths Northampton has, we have all of these things.
There are a few red flags to look out for too. In some cases when you call a locksmith you will speak to someone in a call centre rather than to the tradesman. You need to be careful here as it can make it harder to determine who is actually going to do the job. Ideally you should talk to the locksmith directly.
You should also be careful if the quote seems unusually cheap. If it is too good to be true, you may be dealing with an unqualified rogue. They may not use a quality lock and may not install it properly. You may also find yourself in the situation where they demand much more money after doing the work.
Talk to top locksmiths in Northampton
TMN is a team that appreciates honesty and offering a good service. Our goal is to ensure every client is happy, whether it is a simple lock replacement or a more complex job. We don’t overcharge and give you all the assurances you need.
So, whenever you need a service, choose some of the most reliable locksmiths Northampton can offer. You can call us 24/7 and we don’t charge for call outs.